Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. Decisiv is driving improvement in asset performance and utilization for manufacturers, service providers, and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share, and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks, and asset owners.
Users will have the capability to submit a case to the appropriate OEM, allowing multi-brand dealers to use the same processes with all of their vehicles.
The list is CRN’s annual ranking of North American-based technology integrators, solution providers and IT consultants that have experienced significant growth over the past two...
Decisiv, Inc., a provider of Service Relationship Management (SRM) solutions for commercial assets, announced it is part of the newly launched Geotab Marketplace, a complement...
More than 2,000 fleet and third-party service locations in the U.S. and Canada are now leveraging the SRM technology to process 1.2 million transactions per year.
Inconsistent application, limited adoption and misconceptions have limited the VMRS' broader value. Decisiv discusses how organizations can leverage VMRS benefits with little ...
For years, fleets have used cost-per-mile to measure how well they’re doing. While there’s no standard formula for determining cost-per-mile, most of you include some (or all)...
The implementation of an SRM platform to service and repair programs can eliminate inefficiencies while providing a competitive and financial advantage for forward thinking fleets...
