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    • ALLDATA

    Elk Grove, CA 95758

    COMPANY OVERVIEW

    About ALLDATA

    Contact

    9412 Big Horn Blvd.
    Elk Grove, CA 95758
    http://www.alldata.com
    800-697-2533
    800-697-2533
    916-684-6934

    More Info on ALLDATA

    Products & Press Releases

    ALLDATA Shop Manager Update
    Shop Management and Point of Sale

    Shop Manager Update

    Oct. 19, 2022
    The ALLDATA Shop Manager now includes Nexpart Multi-Seller parts ordering, giving customers 24/7 access to leading parts suppliers, in addition to the AutoZone parts catalog currently...
    ALLDATA Inspections
    Shop Management and Point of Sale

    ALLDATA Inspections

    Sept. 26, 2022
    The ALLDATA Inspections is designed to give shops the ability to jumpstart the customer check-in process curbside and perform digital vehicle inspections (DVIs) on a mobile phone...
    Toyota Echo Tech Tip Diagram
    Ask the Expert and Tech Tips

    Tech Tip: Toyota Echo no crank but generator overcharging

    Nov. 24, 2021
    The technician connected a scan tool and found no diagnostic trouble codes.
    Chevy Tech Tip Illustration
    Ask the Expert and Tech Tips

    Tech Tip: Chevy Traverse brakes drag

    Nov. 22, 2021
    The hill start assist system, which is designed to temporarily hold the brakes on while stopped on a hill until the driver can release the brake pedal and push on the accelerator...
    Photo 33345833 © Edwardsamuel | Dreamstime.com
    Bridge The Gap
    Industry News

    Bridging the gap between students and employers

    Nov. 18, 2021
    An interview with ASE Education Foundation leaders
    Ac Service
    Ask the Expert and Tech Tips

    Tech Tip: RAM 2500 A/C inoperable

    Nov. 18, 2021
    The truck was brought to the shop because the A/C was blowing warm air.
    Tech Tip3 Pt Cruiser Timing
    Ask the Expert and Tech Tips

    Tech Tip: PT Cruiser timing belt always one tooth off

    Oct. 20, 2021
    After a routine timing belt replacement, the technician noticed that the camshaft timing marks were off one tooth when tension was put on the belt.
    Tech Tip2 F450 Coolant Leak
    Ask the Expert and Tech Tips

    Tech Tip: Automatic transmission overheats due to mystery coolant leak

    Oct. 20, 2021
    The owner brought his F-450 to the shop because it had a slow coolant leak and the transmission kept overheating.
    ALLDATA Instructor Toolkit
    Training Products and Tools

    Instructor Toolkit

    Sept. 29, 2021
    The ALLDATA Instructor Toolkit is a resource for automotive and collision career and technical education (CTE) programs. The Instructor Toolkit was developed in partnership with...
    Photo courtesy of ALLDATA
    Alldata
    Diagnostics and Drivability

    ALLDATA update grants FCA SGW access

    Sept. 17, 2020
    ALLDATA’s scan tool is able to access the FIAT Chrysler vehicle network through the Secure Gateway module using AutoAuth, FCA’s approved authentication provider, and perform essential...

    Articles & News

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    Industry News

    ALLDATA Repair Planner available on CCC Secure Share network

    Oct. 23, 2024
    The integration allows ALLDATA Repair Planner customers to import their estimates automatically.
    Image from ALLDATA
    Industry News

    ALLDATA launches Repair Planner software tool

    April 30, 2024
    Repair Planner is designed to automate the repair planning process and help shops integrate OEM accuracy.
    Photo from Adobe
    California enacts new anti-theft laws, a crackdown on catalytic converters
    Industry News

    California enacts new anti-theft laws, a crackdown on catalytic converters

    March 12, 2024
    In an effort to work against the increasing theft of catalytic converters, California has enacted three new laws.
    Image from ALLDATA
    ALLDATA prepares for SEMA 2023
    Industry News

    ALLDATA prepares for SEMA 2023

    VehicleServicePros.com Staff
    Oct. 31, 2023
    The company's focus will be to help shops boost productivity with integrated online solutions, including ALLDATA Repair and ALLDATA Collision.
    Photo from Blue Planet Studio on Adobe Stock
    ADAS
    The Garage

    What to do when your ADAS system will not calibrate

    June 7, 2023
    Having a consistent diagnostic approach to diagnosing ADAS systems.
    Air conditioner car
    Ask the Expert and Tech Tips

    Tech Tip: What to do when A/C blows hot air

    Richard Diegle
    Oct. 19, 2021
    Technician was advised the A/C system uses a compressor with a variable solenoid to control compressor engagement instead of a traditional clutch.
    DCP Solenoid & Isolation Bracket
    Ask the Expert and Tech Tips

    Tech Tip: Grand Cherokee's ticking noise is not so grand

    Jan. 1, 2020
    Mechanical contact between the Duty Cycle Purge (DCP) solenoid and the body of the vehicle could be the cause of the sound. The diagnosis involves isolating the DCP solenoid from...
    Photo courtesy of ALLDATA
    16 Dodge 5 Volt Ref Damage
    Ask the Expert and Tech Tips

    Tech Tip: Addressing acceleration issues on a 2016 Dodge Ram 3500

    Nov. 28, 2017
    The truck came to the shop because it was hesitating, stumbling and bogging on acceleration.
    1
    Service Repair

    Top 10 Tools: Brandon Steckler, Advanced Automotive and Diagnostics Repair

    Stefanie Von Rueden
    Oct. 13, 2017
    This dealership-turned-independent tech shares the top tools he uses for diagnosing a wide range of driveability issues.
    Illuminated dash lights show here, highlight all the systems technicians today are required to diagnose.
    Service Repair

    How to integrate new tool technologies into your shop

    Barry Hoyland
    Oct. 13, 2017
    An overview of new tool technologies and how to implement them to maximize your investment.

    Videos & Resources

    Untitled
    Ask the Expert and Tech Tips

    VIDEO: Tech Tip: ALLDATA Service Information

    Oct. 23, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on utilizing ALLDATA's Service Information.
    Untitled
    Ask the Expert and Tech Tips

    Tech Tip: ALLDATA Diagnostics scan tool

    Oct. 9, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, provides tech tips on how to use the ALLDATA Diagnostics scan tool.
    944904665 640 5f63a5699c07d
    Video Tool Reviews

    VIDEO: Tool Review: ALLDATA Diagnostics Scan Tool Application

    Sept. 17, 2020
    In this video, Scott Brown, ASE Master Certified L1 Technician, reviews the ALLDATA Diagnostics Scan Tool Application.
    1660628632 10826983
    Diagnostics and Drivability

    AAPEX 2012 Live Stream: Wrenchin Roger discusses new diagnostic tool functions

    Nov. 8, 2012
    Wrenchin' Roger talks about new tools he's seen at AAPEX 2012. He received a tool demonstration of the new OTC Genisys Touch and discussed the guided test plan function similar...

    All content from ALLDATA

    untitled_design__20241203t121725
    Ask the Expert and Tech Tips

    Tech Tip: Dodge Ram MIL on—fluctuating idle and lack of throttle response

    Dec. 3, 2024
    A customer brought their 2017 Dodge Ram in due to the malfunction indicator light (MIL) being on.
    untitled_design__20241015t115624
    Ask the Expert and Tech Tips

    Tech Tip: Volvo XC70 Lacks Throttle Response

    Oct. 15, 2024
    A customer brought their 2013 Volvo in with a noticeable lack of throttle response.
    untitled_design__20241011t172141
    Ask the Expert and Tech Tips

    Tech Tip: Mercedes GLC350e High Voltage System Warning Message in Cluster

    Oct. 11, 2024
    A customer brought in their Mercedes GLC350e with an intermittent high voltage warning message.
    ru__20241003t153500
    Ask the Expert and Tech Tips

    Tech Tip: Acura MDX A/C blows hot air

    Oct. 3, 2024
    Customer brought their 2017 Acura in because their A/C stopped working suddenly.
    ru__20241001t105053
    Ask the Expert and Tech Tips

    Tech Tip: Brake pedal sensor causes Chevy Express power loss

    Oct. 1, 2024
    A customer brought their 2017 Chevy Express in because it lacked power and wouldn't go over 25 mph.
    ru__20240926t130711
    Ask the Expert and Tech Tips

    Tech Tip: Mercedes Benz C300 could be haunted

    Sept. 26, 2024
    A customer brought their 2010 Mercedes Benz into the shop for an A/C compressor installation.
    adobestock_545821357
    Ask the Expert and Tech Tips

    Tech Tip: Buick Lucerne engine overheating

    Sept. 13, 2024
    The vehicle was brought in because the engine kept overheating.
    ru_90
    Ask the Expert and Tech Tips

    Tech Tip: Finicky Silverado throws oil pressure DTC

    Aug. 23, 2024
    Customer brought in their 2020 Chevy Silverado because the malfunction indicator light (MIL) was on.
    ru_84
    Guest Blogs

    Two time-saving scan tool tests

    Aug. 20, 2024
    Dennis Shortino, an automotive diagnostic consultant at ALLDATA, walks through scan tool tests that could save you time.
    Ask the Expert and Tech Tips

    Tech Tip: Volvo S60 with parking assist issues

    Aug. 13, 2024
    Customer came into a repair shop concerned that their parking assist wasn't working.
    Ask the Expert and Tech Tips

    Tech Tip: Transit 150 Alternator Overcharging

    July 12, 2024
    A customer brought their 2016 Ford Transit into an auto shop with multiple warning lights on.
    Ask the Expert and Tech Tips

    Tech Tip: Ram diesel lacks power- MIL on

    July 5, 2024
    The owner of a 2019 Dodge Ram 1500 Classic took their car into the shop, truck lacked overall power and MIL was on.
    Ask the Expert and Tech Tips

    Tech Tip: Forester troubles- long crank time, intermittent stalling, MIL on

    July 3, 2024
    Client brought their 2018 Subaru Forester in due to the malfunction indicator light (MIL) being on.
    Photo from Adobe
    Guest Blogs

    Guest Blog: Avoid catalytic converter warranty headaches

    June 28, 2024
    Dennis Shortino of ALLDATA discusses how to avoid a catalytic converter breaking down.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Corolla MIL on – DTC P0441

    June 11, 2024
    Customer's 2018 Toyota Corolla had an illuminated malfunction indicator light, but car ran fine.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: XC60 HVAC blower always on

    May 14, 2024
    Volvo owner came into a shop complaining that their HVAC blower ran constantly.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Engine stalls with daytime running lights on

    May 7, 2024
    A customer brought a 2015 Jeep Grand Cherokee in due to the engine stalling when the DRLs were turned on.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Pathfinder instrument cluster goes black

    April 19, 2024
    A customer came in complaining that everything on the dash instrument cluster will flash then go black, sometimes engine shuts off completely.
    Photo from Adobe
    Ask the Expert and Tech Tips

    Tech Tip: Santa Fe's transmission issues are due to rear view camera

    April 2, 2024
    A customer came in saying their car was cold in the mornings, the gearshift wouldn't come out of park, and multiple dash warning lights remained on.
    dreamstime_xxl_21010424
    Guest Blogs

    Case Study: Silverado front passenger window inoperative

    Feb. 19, 2024
    The owner brought his Silverado to the shop because the passenger window motor stopped working.
    Photo 49957687 Sebastian423 | Dreamstime.com
    Guest Blogs

    Case Study: Fiat 500 rear hatch issue

    Feb. 5, 2024
    The Fiat’s rear hatch would not open when using the switch on the outside handle.
    Photo 21010424 Xi Zhang | Dreamstime.com
    Guest Blogs

    Case Study: Airbag module causes Chevy Avalanche no start

    Jan. 23, 2024
    The Avalanche was towed in for a No crank/No start condition.
    Ask the Expert and Tech Tips

    5 tips for making the most of your digital storage oscilloscope

    Dec. 20, 2023
    Here are five tips for you to take full advantage of your digital storage oscilloscope.
    adobestock_454829883
    ALLDATA Case Study
    Guest Blogs

    Case Study: Acura MDX plagued with charging system issues

    Nov. 28, 2023
    The owner of this Acura was concerned about the charging system error message in the instrument cluster.
    AdobeStock_121798525.jpeg
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Air bag module keeps GMC Sierra's engine running

    Oct. 9, 2023
    The customer said that the engine keeps running when he turns the ignition key off. Everything else shuts off except the malfunction indicator light (MIL), and the engine continues...
    AdobeStock | 308945701
    Dodge Ram Case Study
    Ask the Expert and Tech Tips

    Case Study: Dodge Ram crank/no start and "No Bus" message

    Sept. 21, 2023
    The owner said his truck stalled a few times while driving, then it would crank but not start. There was also a "No Bus" message displayed in the odometer field of the instrument...
    AdobeStock_121798525.jpeg
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: GMC Savana cranks, no start – DTCs P0689, P1682

    Sept. 7, 2023
    The Savana was towed to the shop because the malfunction indicator light (MIL) was on, and the engine would crank over but not start.
    Photo from ALLDATA
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: F-350 with multiple warning lamps on, multiple U-codes set

    Aug. 22, 2023
    The driver of this snowplow Ford F-350 complained that multiple warning lamps were on, such as the brake light, ABS and malfunction indicator light (MIL).
    Photo from ALLDATA
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Dodge Sprinter keeps running with ignition switch off

    Aug. 8, 2023
    The operator of this Sprinter complained that the engine kept running after the ignition switch was turned off. The engine oil level was on the mark, so he didn’t think the run...
    Photo 20445550 Arne9001 | Dreamstime.com
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: F-150 multiple systems inoperative - one cause

    July 19, 2023
    The customer had her F-150 towed into the shop because the radio, HVAC controls, and the electric power steering were inoperative.
    1375252 © Peter Dolinsky | Dreamstime.com
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Infiniti Q50 left turn signal inoperative

    July 5, 2023
    The customer said her Q50’s left front turn signal stopped working, but the right turn signal worked just fine.
    AdobeStock_121798525
    ALLDATA Case Study
    Ask the Expert and Tech Tips

    Case Study: Lack of maintenance causes Jeep no start - numerous DTCs

    June 7, 2023
    The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on.
    AdobeStock_137073641.jpeg
    Case Study: F-150 intermittent lack of throttle response
    Ask the Expert and Tech Tips

    Case Study: F-150 intermittent lack of throttle response

    May 3, 2023
    The customer’s concern was that his F-150 had developed a noticeable loss of throttle response, and the malfunction indicator light was on.
    Case Study: Acadia no start, does not crank
    Ask the Expert and Tech Tips

    Case Study: Acadia no-start, does not crank

    April 19, 2023
    The Acadia was towed to the shop for a no-start/does not crank concern.
    Kia Sd971 9
    Ask the Expert and Tech Tips

    Case Study: Sedona blower motor inoperative in all speeds

    April 5, 2023
    This Kia Sedona with a manual HVAC system was brought to the shop because the blower motor was inoperative when selecting any fan speed.
    malfunction indicator light (MIL)
    Ask the Expert and Tech Tips

    Case Study: Explorer misfire, MIL on after owner replaced coil

    March 22, 2023
    After the owner tried replacing the #5 coil, to repair a P0305 misfire DTC, this Explorer ended up at the shop with a hard misfire and the MIL illuminated in the instrument cluster...
    ALLDATA Tech Tip
    Ask the Expert and Tech Tips

    Case Study: Jetta headlights are dim - DTC: C103615

    March 8, 2023
    The owner’s concern was that the headlights seemed dim.
    ALLDATA Tech Tip
    Ask the Expert and Tech Tips

    Case Study: Chevy Tahoe power windows inoperative

    Feb. 22, 2023
    This vehicle came into the shop because there was no power window operation at any door. The lock-out switch was not set to “lock”.
    Case Study: Ford F-250 battery goes dead overnight
    Ask the Expert and Tech Tips

    Case Study: Ford F-250 battery goes dead overnight

    Feb. 8, 2023
    The customer says the battery goes dead overnight. The battery and charging system had been tested and checked out good.
    Chevy Trax in limp mode, MIL on
    Ask the Expert and Tech Tips

    Case Study: Chevy Trax in limp mode, MIL on

    Jan. 25, 2023
    This vehicle was towed in because the truck had no throttle response, no power, and bucked and jerked on acceleration.
    F-550 stalls intermittently, extended crank on start-up
    Ask the Expert and Tech Tips

    Case Study: F-550 stalls intermittently, extended crank on start-up

    Jan. 11, 2023
    This vehicle was brought to the shop because the malfunction indicator light (MIL) was on, and the engine kept stalling intermittently. Also, the engine occasionally took a long...
    Case Study: Captiva false ABS activation on right turns
    Ask the Expert and Tech Tips

    Case Study: Chevy Captiva false ABS activation on right turns

    Dec. 28, 2022
    This Chevy Captiva was brought in because the stability control system was activating intermittently. It only happened on slow righthand turns with the driver’s foot off the brakes...
    Photo 53966928 © Artzzz | Dreamstime.com
    Ford F-150
    Ask the Expert and Tech Tips

    Case Study: Ford F-150 screeching noise after engine replacement

    Dec. 15, 2022
    This F-150 was originally brought to the shop because the engine was producing excessive vibration and internal noises.
    Photo 99177418 / Chrysler © Raytags | Dreamstime.com
    Chrysler 300
    Ask the Expert and Tech Tips

    Case Study: Chrysler 300 A/C inoperative – compressor will not engage

    Dec. 1, 2022
    The A/C system will not blow cold air. The customer mentioned that he had noticed the compressor was not engaging.
    Photo 223436926 © Jonathan Weiss | Dreamstime.com
    Toyota Highlander
    Ask the Expert and Tech Tips

    Case Study: Highlander power steering inoperative, noisy, unstable fluid level

    Nov. 10, 2022
    This Highlander was originally brought into the shop for unrelated maintenance work. After the work was done and with the engine running, the steering assist became inoperative...
    2004 Silverado Alldata
    Ask the Expert and Tech Tips

    Case Study: Silverado’s antitheft light on, does not crank, no PCM communication

    Oct. 27, 2022
    This vehicle was towed in as a no-crank, no-start condition.
    Photo 96769218 © Bohdan Hetman | Dreamstime.com
    2010 Nissian Armada
    Ask the Expert and Tech Tips

    Case Study: Armada throttle and dash woes after engine warms up

    Oct. 13, 2022
    The customer stated that the dash goes dead, and the throttle response is poor shortly after the vehicle has been driven awhile and the engine is up to operating temperature. ...
    Photo 58772865 © Artzzz | Dreamstime.com
    Dreamstime M 58772865
    Ask the Expert and Tech Tips

    Case Study: Mercedes-Benz ABS lamp on: False activation

    Sept. 29, 2022
    This Mercedes came to the shop with the ABS lamp on, and at low speeds, it felt like the ABS was activating.
    Photo 122139226 © Alberto Zamorano | Dreamstime.com
    BMW 330i
    Ask the Expert and Tech Tips

    Case Study: BMW 330i A/C Inoperative: Compressor doesn’t engage

    Sept. 15, 2022
    The customer brought their Beemer in because the A/C was not working. Another shop had already replaced the expansion valve and recharged the system but that did not fix the problem...
    Photo 114488158 © Serban Enache | Dreamstime.com
    Dodge Ram
    Ask the Expert and Tech Tips

    Case Study: Diesel Ram 3500 lacks power under load after repairs

    Sept. 1, 2022
    The owner of this Dodge Ram brought the truck in because the engine would start and run for about a minute, then stall.